ABOUT NOOR MUHAMMAD

Human insight.
Practical imagination.

Education · Training · Workforce Development

Portrait of Noor Muhammad
Noor Muhammad

Leading curriculum design, trauma-informed training, and technical assistance for professionals serving vulnerable populations — across nonprofit, behavioral health, and international development settings.

Certified CRM Coach — Trauma Resource Institute Certified Master Trainer — Solution Based Casework

About

Background

Before moving into learning and development, I worked directly with families experiencing domestic violence, substance use, poverty, and behavioral health challenges as a case planner. That direct-service foundation continues to shape how I approach trauma-informed training, resilience, and professional development today.

At AAFSC (Arab American Family Support Center), I built the organization's training department from scratch — designing onboarding, delivering trauma-informed practice training, and coordinating technical assistance across a 120+ person behavioral health and family services workforce. I'm a certified CRM coach and Solution Based Casework master trainer.

I also build self-paced digital courses: currently developing four courses for Seefar.Org's Zindagi Taza Program, and previously the GED Prep Course, CETP, and Refugee Youth Leadership series at USAHello. My work spans direct service, workforce training, and online education — skills that transfer cleanly across nonprofit, behavioral health, and corporate L&D contexts.

Further back, I spent about eight years in nonprofit communications and digital media across Pakistan — with organizations working in humanitarian response and disaster preparedness, health, conflict-affected regions, rural development, and strengthening parliamentary performance. Producing multilingual materials and telling people's stories under difficult conditions is where my instinct for audience, clarity, and cultural context first took shape.

Direct service is the foundation that shapes how I approach trauma-informed training, resilience, and professional development.

Toolkit

Skills & tools

Training & Facilitation

Community Resiliency ModelSolution Based CaseworkNew Employee OrientationTraining Needs AssessmentTechnical AssistanceTraining Evaluation

eLearning & LMS

Articulate Rise 360MoodleH5PLearnDashCornerstoneTalentLMSSynthesiaCamtasiaAdobe Suite

AI Tools

ClaudeChatGPTGemini

Project Management

AsanaWrikeSlack

Productivity & Collaboration

MS WordPowerPointExcelSharePointTeamsGoogle DocsGoogle SheetsGoogle SlidesLooker Studio

USAHello: course development across three programs

My work includes GED preparation, the Citizenship Educator Training Program, and ORR-funded courses for young refugee leaders. I used LearnDash, H5P, graphic design, and AI-assisted localization support.

Explore the USAHello work ↗

How I connect the work

My foundation is direct service with families navigating domestic violence, poverty, substance use, and behavioral health challenges.

That experience shapes the questions I ask, the learning I design, and the tools I build. Context matters. Clarity matters. People matter.

Curriculum strategy, self-paced courses, interactive media, and assessment for adult learners.

Trauma-informed facilitation, workforce onboarding, and technical assistance.

AI-assisted development shaped by sector knowledge and an understanding of the audience.