Zindagi Taza Program
Four self-paced courses for Afghan deportees returning from Europe, including Adaptive Counseling and Confidence in Action (Wellbeing) modules — built on Moodle with H5P.
Education · Training · Workforce Development
Leading curriculum design, trauma-informed training, and technical assistance for professionals serving vulnerable populations — across nonprofit, behavioral health, and international development settings.
§ 01 — Training
Building training systems and delivering trauma-informed practice for frontline, behavioral health, and family services workforces.
Built AAFSC's training department from the ground up — designing onboarding, trauma-informed practice training, and technical assistance for a 120+ person behavioral health and family services workforce, while coordinating training compliance with NYC's Administration for Children's Services (ACS).
Certified Coach, Trauma Resource Institute
Certified Master Trainer
Designed & facilitated for 100+ staff
Cross-agency coordination with ACS
Program design & evaluation
120+ staff across case planning & clinical roles
§ 02 — Portfolio
From workforce reintegration to GED prep — self-paced learning built for adult learners navigating real circumstances.
A guided walkthrough of the self-paced Moodle courses I built for Afghan returnees — from a learner's first screen through the interactions, media, and assessments that carry them to completion.
A guided walkthrough of the civic-leadership courses I built for two cohorts of Refugee Youth Leaders — covering U.S. law, community and civic engagement, public speaking, and mental health and self-care.
Four self-paced courses for Afghan deportees returning from Europe, including Adaptive Counseling and Confidence in Action (Wellbeing) modules — built on Moodle with H5P.
Free asynchronous course covering all four GED subjects. 80 revised lessons, 68 animated videos, and 700+ interactive practice questions built in LearnDash with H5P.
Online training for citizenship educators. 5 modules, 200+ questions, AI-generated Synthesia videos. Piloted in Houston Metro with 200+ enrollees and 50%+ completion.
Five self-paced courses for two cohorts of Refugee Youth Leaders — covering U.S. law, civic engagement, public speaking, and mental health and self-care.
§ 03 — About
Before moving into learning and development, I worked directly with families experiencing domestic violence, substance use, poverty, and behavioral health challenges as a case planner. That direct-service foundation continues to shape how I approach trauma-informed training, resilience, and professional development today.
At AAFSC (Arab American Family Support Center), I built the organization's training department from scratch — designing onboarding, delivering trauma-informed practice training, and coordinating technical assistance across a 120+ person behavioral health and family services workforce. I'm a certified CRM coach and Solution Based Casework master trainer.
I also build self-paced digital courses: currently developing four courses for Seefar.Org's Zindagi Taza Program, and previously the GED Prep Course, CETP, and Refugee Youth Leadership series at USAHello. My work spans direct service, workforce training, and online education — skills that transfer cleanly across nonprofit, behavioral health, and corporate L&D contexts.
Further back, I spent about eight years in nonprofit communications and digital media across Pakistan — with organizations working in humanitarian response and disaster preparedness, health, conflict-affected regions, rural development, and strengthening parliamentary performance. Producing multilingual materials and telling people's stories under difficult conditions is where my instinct for audience, clarity, and cultural context first took shape.
Direct service is the foundation that shapes how I approach trauma-informed training, resilience, and professional development.
§ 04 — Toolkit
§ 05 — Contact
Open to education, training, and workforce development leadership roles — including curriculum strategy, trauma-informed facilitation, and technical assistance — across nonprofit, public health, and corporate L&D contexts.
noormuhammad.nyc@gmail.com